FAQs
Have Questions? Find Answers Here!
If you can’t find the answer to your question here, feel free to reach out to our support team. We’re here to help and provide any additional information you may need.
Yeti is an AI-powered automation platform that helps businesses manage WhatsApp, Instagram, Facebook, and website conversations — automate replies, capture leads, and run marketing campaigns without any coding.
Yeti currently supports WhatsApp, Instagram, Facebook Messenger, and Website Chat Widgets, with all conversations managed from a single dashboard.
Not at all. Yeti is fully no-code with a drag-and-drop interface, perfect for non-tech users to build automations, chatbots, and workflows.
Yes. Yeti’s visual flow builder makes it easy to design, test, and launch chatbot journeys with logic, conditions, and actions.
You can automate welcome messages, FAQs, product recommendations, lead generation, follow-ups, reminders, order updates, and more.
Yes! Yeti offers smart AI replies for instant and context-aware responses to customer queries.
Yes, you can send WhatsApp-approved template messages in bulk for promotions, updates, and campaigns while staying compliant.
Yes, Yeti includes a built-in lightweight CRM where you can manage contacts, tags, notes, and interaction history.
Absolutely. You can collect and use custom fields to tailor messages, conditions, and responses for each user.
Yes. You can build follow-up sequences based on user actions, time delays, or conditions — totally hands-free.
💼 Use Cases
Yes! From solo founders to growing teams, Yeti is perfect for businesses looking to scale smartly without burning time on manual work.
eComm stores can automate cart recovery, order updates, customer support, product browsing, and promotions — all through chat.
Yes, you can create lead gen flows with forms, buttons, and input fields — and sync the data with your CRM or sheets.
Definitely. Use shared team inboxes, assign chats, send canned replies, and automate resolutions.
Absolutely. Yeti can handle onboarding, course reminders, nurturing sequences, and community management through chat.
⚙️ Integrations & Automation
Yeti connects with Google Sheets, Typeform, Shopify, WooCommerce, Calendly, Razorpay, and 1000+ more via webhooks, native integrations and APIs.
Yes! You can trigger workflows using inbound or outbound webhooks — great for advanced setups.
You can auto-log user data to Google Sheets, update CRM fields, or fetch values in real-time during conversations.
Yes. You can sync your store, manage orders, update customers, and send product offers within WhatsApp or Instagram DMs.
Totally. Using webhooks or APIs, Yeti can respond to actions like form submissions, purchases, or status updates from external tools.
