Patient inquiry pipeline in Yeti CRM

Trusted by 1,500+ businesses on Yeti, including clinics and healthcare providers.

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Built for Healthcare

Everything Your Front Desk
Needs, Automated

WhatsApp Appointment Booking

Patients book and reschedule appointments over WhatsApp, no phone tag needed.

Automated Reminders

Cut no-shows with automatic appointment reminders sent ahead of every visit.

Elf Answers Common Questions

Elf handles timing, pricing and department questions instantly, day or night.

Features

From First Inquiry to
Confirmed Visit

Appointment Pipeline

Track every inquiry through stages like New, Scheduled, Confirmed and Visited, by department.

Patient appointment pipeline in Yeti CRM

WhatsApp Reminders

Automatic reminders before an appointment, and follow-ups after a missed visit.

Automated appointment reminders on WhatsApp

Department-wise Routing

Route patient inquiries to the right department or doctor's team automatically.

Department-wise routing automation in Yeti

Elf, Always Available

Elf answers timing, pricing and general questions on WhatsApp, freeing up your front desk.

Elf answering patient questions in Yeti

Old Way vs Yeti for Healthcare

Stop Losing Patients
to Missed Calls

Manual Front-Desk Scheduling

  • Missed calls mean missed appointments
  • Reminders sent manually, or skipped entirely
  • No record of which inquiries turned into visits
  • Front desk repeats the same answers all day

Yeti for Healthcare

  • Patients book directly on WhatsApp, any time
  • Reminders and follow-ups sent automatically
  • Every inquiry tracked from first contact to visit
  • Elf answers routine questions so your team doesn't have to

Integrations

Connects With the Tools
Your Clinic Already Uses

Google Calendar, Google Sheets and Calendly, synced with your booking pipeline.

Security

Patient Data,
Enterprise-Grade Secure

Enterprise-grade compliance keeps every patient conversation protected.

  • ISO 27001 certified
  • SOC 2 compliant
  • GDPR compliant
  • DPDP Act compliant
  • Meta Business Partner

Healthcare
FAQs

Common questions from clinics and healthcare providers moving to Yeti.

Yes. Patients can request and reschedule appointments over WhatsApp, and every booking lands in your CRM pipeline automatically.

Yes. Automatic WhatsApp reminders go out ahead of every appointment, and Yeti can follow up if a patient goes quiet.

Yes. Set up routing rules by department or doctor, and new patient inquiries get assigned the moment they arrive.

Yes. Yeti is ISO 27001, SOC 2, GDPR and DPDP Act compliant, so every patient conversation stays protected.

Yes. Elf answers timing, pricing and general questions instantly on WhatsApp, and hands off to your team whenever it should.

Give Every Patient
a Faster Response

Join 1,500+ businesses running sales on Yeti, official Meta Business Partner.