Retail order and support automation in Yeti

Trusted by 1,500+ businesses on Yeti, including retail and D2C brands.

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Yeti brings every order update and customer chat into one place, with Elf answering questions and chasing carts 24/7.

1,500 +

Businesses on Yeti

Across retail, real estate, healthcare, and more, all running sales from one CRM.

Shopify & WooCommerce Sync

45K+

Automations Running

Across WhatsApp, Instagram, Facebook and Telegram, all built without a developer.

3,000+

Integrations

Connect your store alongside WhatsApp, Instagram, Facebook and the tools you already use.

One Inbox for Every Channel

WhatsApp, Instagram, Facebook and Telegram orders and queries all land in the same Yeti inbox and pipeline.

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Everything you get with
Yeti for retail

From order confirmation to repeat purchase, here's what runs inside your Yeti dashboard.

Order and shipping updates on WhatsApp
Abandoned cart recovery on WhatsApp
COD order confirmation automation
Broadcast offers and promotions builder
Elf handling retail customer support

Integrations

Syncs With the Store
You Already Run

Shopify, WooCommerce, WordPress and Google Sheets, all connected to one pipeline.

Retail & D2C
FAQs

Common questions from retail and D2C brands moving their WhatsApp support onto Yeti.

Yes. Order status, shipping and cart events sync from your store, so order updates and cart reminders send automatically on WhatsApp.

Yes. Send an automatic WhatsApp confirmation request on every COD order, and route unconfirmed orders to your team.

Yes. Yeti detects an abandoned cart from your store and sends a WhatsApp reminder automatically, no manual list-building needed.

Yes. Elf answers common order, delivery and return questions instantly, and hands off to a human agent whenever it should.

Yes. Send a WhatsApp broadcast to your full customer list, or a filtered segment, in a few clicks, no template limits on approved messages.

Turn Every Order
Into a Conversation

Join 1,500+ businesses running sales on Yeti, official Meta Business Partner.